About This Position
Job Summary
We are seeking a friendly, dependable, and highly adaptable Medical Assistant / Patient Care Coordinator – Float to support both our clinical and front office teams. This position is ideal for someone who enjoys a professional healthcare environment, is comfortable wearing multiple hats, and takes pride in providing an exceptional patient experience.
The Float will work across both clinical and administrative areas of the practice, assisting with patient care, provider support, scheduling, check-in/check-out, and other office operations as needed. The ability to prioritize tasks, transition between responsibilities, and work collaboratively with both clinical and administrative team members is essential.
Our ideal candidate is professional, compassionate, detail-oriented, and willing to step in wherever needed to help maintain efficient patient flow and a positive experience for every patient.
Key ResponsibilitiesClinical / Medical Assistant Responsibilities
Greet and prepare patients for examinations, obtain vital signs, document medical history, and update patient records in the electronic medical record (EMR) system.
Assist providers with examinations and procedures, ensuring instruments, supplies, and equipment are properly prepared and available.
Collect specimens such as swabs, and perform basic clinical testing as directed by the provider.
Maintain exam rooms, equipment, and clinical supplies in a clean, safe, organized, and appropriately stocked condition.
Assist with patient education and provide compassionate support throughout the patient visit.
Ensure appropriate documentation is completed accurately and in a timely manner.
Follow all clinical protocols, HIPAA requirements, and office policies.
Front Office / Patient Care Coordinator Responsibilities
Greet patients warmly and professionally both in person and by phone.
Schedule, confirm, and manage patient appointments, follow-ups, and referrals.
Efficiently check patients in and out while maintaining accurate patient information.
Verify patient demographics and insurance information and collect co-pays or other payments as needed.
Answer incoming calls, respond to patient inquiries, and route messages to the appropriate team member.
Maintain accurate and up-to-date patient records within the EMR system.
Coordinate communication between patients, providers, and clinical staff to support efficient patient flow.
Assist with referrals, authorizations, and basic insurance-related questions as needed.
Process documentation and assist with other administrative duties as assigned.
Maintain a clean, organized, and professional front office environment.
Float / Team Responsibilities
Provide coverage and support across both the clinical and front office teams based on daily operational needs.
Transition between clinical and administrative responsibilities while maintaining accuracy and professionalism.
Assist team members during periods of high patient volume, staffing shortages, or increased workload.
Communicate effectively with providers and team members to ensure smooth patient flow.
Demonstrate flexibility and a willingness to take on new responsibilities and learn different aspects of the practice.
Contribute to a positive, collaborative, and patient-focused team environment.
Qualifications
High school diploma or equivalent required.
Previous experience in a medical office, clinical, front desk, or customer service environment preferred.
Experience working with an electronic medical record (EMR/EHR) system preferred.
Proficiency with computers and Microsoft Office Suite.
Strong communication and interpersonal skills.
Excellent organization, time management, and multitasking abilities.
Strong attention to detail and accuracy.
Professional, dependable, punctual, and team-oriented.
Ability to maintain patient confidentiality and handle sensitive information with discretion.
Ability to remain calm, compassionate, and professional in a fast-paced healthcare environment.
Comfortable working independently while also collaborating closely with a multidisciplinary team.
Willingness and ability to work in both clinical and administrative areas of the practice.
Skills & Attributes
Patient-focused and compassionate
Friendly and professional demeanor
Adaptable and willing to assist wherever needed
Strong communication skills
Excellent attention to detail
Organized and efficient
Dependable and accountable
Positive, team-oriented attitude
Ability to prioritize and manage multiple responsibilities
Clear and professional verbal and written communication
Physical Requirements
Ability to stand and walk for prolonged periods.
Ability to assist patients as needed.
Manual dexterity to handle medical instruments and perform clinical procedures.
Ability to move between front office and clinical areas throughout the workday.
Ability to lift and carry office or clinical supplies as needed.
Pay: $20.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
We are seeking a friendly, dependable, and highly adaptable Medical Assistant / Patient Care Coordinator – Float to support both our clinical and front office teams. This position is ideal for someone who enjoys a professional healthcare environment, is comfortable wearing multiple hats, and takes pride in providing an exceptional patient experience.
The Float will work across both clinical and administrative areas of the practice, assisting with patient care, provider support, scheduling, check-in/check-out, and other office operations as needed. The ability to prioritize tasks, transition between responsibilities, and work collaboratively with both clinical and administrative team members is essential.
Our ideal candidate is professional, compassionate, detail-oriented, and willing to step in wherever needed to help maintain efficient patient flow and a positive experience for every patient.
Key ResponsibilitiesClinical / Medical Assistant Responsibilities
Greet and prepare patients for examinations, obtain vital signs, document medical history, and update patient records in the electronic medical record (EMR) system.
Assist providers with examinations and procedures, ensuring instruments, supplies, and equipment are properly prepared and available.
Collect specimens such as swabs, and perform basic clinical testing as directed by the provider.
Maintain exam rooms, equipment, and clinical supplies in a clean, safe, organized, and appropriately stocked condition.
Assist with patient education and provide compassionate support throughout the patient visit.
Ensure appropriate documentation is completed accurately and in a timely manner.
Follow all clinical protocols, HIPAA requirements, and office policies.
Front Office / Patient Care Coordinator Responsibilities
Greet patients warmly and professionally both in person and by phone.
Schedule, confirm, and manage patient appointments, follow-ups, and referrals.
Efficiently check patients in and out while maintaining accurate patient information.
Verify patient demographics and insurance information and collect co-pays or other payments as needed.
Answer incoming calls, respond to patient inquiries, and route messages to the appropriate team member.
Maintain accurate and up-to-date patient records within the EMR system.
Coordinate communication between patients, providers, and clinical staff to support efficient patient flow.
Assist with referrals, authorizations, and basic insurance-related questions as needed.
Process documentation and assist with other administrative duties as assigned.
Maintain a clean, organized, and professional front office environment.
Float / Team Responsibilities
Provide coverage and support across both the clinical and front office teams based on daily operational needs.
Transition between clinical and administrative responsibilities while maintaining accuracy and professionalism.
Assist team members during periods of high patient volume, staffing shortages, or increased workload.
Communicate effectively with providers and team members to ensure smooth patient flow.
Demonstrate flexibility and a willingness to take on new responsibilities and learn different aspects of the practice.
Contribute to a positive, collaborative, and patient-focused team environment.
Qualifications
High school diploma or equivalent required.
Previous experience in a medical office, clinical, front desk, or customer service environment preferred.
Experience working with an electronic medical record (EMR/EHR) system preferred.
Proficiency with computers and Microsoft Office Suite.
Strong communication and interpersonal skills.
Excellent organization, time management, and multitasking abilities.
Strong attention to detail and accuracy.
Professional, dependable, punctual, and team-oriented.
Ability to maintain patient confidentiality and handle sensitive information with discretion.
Ability to remain calm, compassionate, and professional in a fast-paced healthcare environment.
Comfortable working independently while also collaborating closely with a multidisciplinary team.
Willingness and ability to work in both clinical and administrative areas of the practice.
Skills & Attributes
Patient-focused and compassionate
Friendly and professional demeanor
Adaptable and willing to assist wherever needed
Strong communication skills
Excellent attention to detail
Organized and efficient
Dependable and accountable
Positive, team-oriented attitude
Ability to prioritize and manage multiple responsibilities
Clear and professional verbal and written communication
Physical Requirements
Ability to stand and walk for prolonged periods.
Ability to assist patients as needed.
Manual dexterity to handle medical instruments and perform clinical procedures.
Ability to move between front office and clinical areas throughout the workday.
Ability to lift and carry office or clinical supplies as needed.
Pay: $20.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
