About This Position
Overview
We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will play a crucial role in ensuring a smooth and efficient front office operation while providing exceptional customer service to our patients. This position requires strong communication skills, attention to detail, and a passion for the dental field.
Duties
Patient Communication:
Any interaction with patient will be documented into eaglesoft (and chart if possible)
Confirm patient appointments via phone calls or texts.
Answering or transferring all calls
Scheduling and appointments:
Manage Schedule to multiple dentists to ensure procedures have enough time and are appropriately given the correct time slot.
Handling scheduling, canceling, and rescheduling patient appointments
Sending/calling for appointment reminders
Patient Record Management
Maintaining patient charts and records both physical/Eaglesoft
Updating records with new information and treatment plans
Ensuring accuracy and confidentiality of patient data
Filing and scanning documents/charts
Financial and Administrative tasks:
Verify insurance eligibility (Medi-Cal, PPO and some HMO)
eventually learn to enter treatment plans
Possibility of handling payments: collections receipts saved into eaglesoft/written into chart; use of terminal
If no knowledge of CareCredit and Sunbit, then we will provide training
Using windows and excel sheets
Examples of other duties:
Ensuring reception area is clean
Acting liaison between patients and clinical staff
May be requested to assist with clinical tasks as DA
Get mail and managing correspondence accordingly
Requirements
Use of Eaglesoft dental software
Recently worked 3 years in dental setting (Able to use dental terminology)
Manage multiple tasks and be able to arrange priority to each one.
Manage patient schedule
Patient communication skills: greeting customers, answering multiple phone lines, inputting messages into files/eaglesoft
Be able to switch between two phone lines and juggle both at same time
Being clear, concise, stern and polite when speaking to patients
Knowing when to move the phone call or in person chat to the manager
Financial and Administrative Skill like insurance verification for PPO, Medi-Cal
Time management, responsible, organized
Join our team and contribute to creating a positive experience for our patients while supporting their dental health journey!
Pay: $24.00 - $25.00 per hour
Benefits:
Employee discount
Application Question(s):
Do you have your Dental Assistant Certification?
Do you have an active CRP certificate?
Experience:
Dental terminology: 3 years (Required)
Language:
spanish (Required)
Work Location: In person
We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will play a crucial role in ensuring a smooth and efficient front office operation while providing exceptional customer service to our patients. This position requires strong communication skills, attention to detail, and a passion for the dental field.
Duties
Patient Communication:
Any interaction with patient will be documented into eaglesoft (and chart if possible)
Confirm patient appointments via phone calls or texts.
Answering or transferring all calls
Scheduling and appointments:
Manage Schedule to multiple dentists to ensure procedures have enough time and are appropriately given the correct time slot.
Handling scheduling, canceling, and rescheduling patient appointments
Sending/calling for appointment reminders
Patient Record Management
Maintaining patient charts and records both physical/Eaglesoft
Updating records with new information and treatment plans
Ensuring accuracy and confidentiality of patient data
Filing and scanning documents/charts
Financial and Administrative tasks:
Verify insurance eligibility (Medi-Cal, PPO and some HMO)
eventually learn to enter treatment plans
Possibility of handling payments: collections receipts saved into eaglesoft/written into chart; use of terminal
If no knowledge of CareCredit and Sunbit, then we will provide training
Using windows and excel sheets
Examples of other duties:
Ensuring reception area is clean
Acting liaison between patients and clinical staff
May be requested to assist with clinical tasks as DA
Get mail and managing correspondence accordingly
Requirements
Use of Eaglesoft dental software
Recently worked 3 years in dental setting (Able to use dental terminology)
Manage multiple tasks and be able to arrange priority to each one.
Manage patient schedule
Patient communication skills: greeting customers, answering multiple phone lines, inputting messages into files/eaglesoft
Be able to switch between two phone lines and juggle both at same time
Being clear, concise, stern and polite when speaking to patients
Knowing when to move the phone call or in person chat to the manager
Financial and Administrative Skill like insurance verification for PPO, Medi-Cal
Time management, responsible, organized
Join our team and contribute to creating a positive experience for our patients while supporting their dental health journey!
Pay: $24.00 - $25.00 per hour
Benefits:
Employee discount
Application Question(s):
Do you have your Dental Assistant Certification?
Do you have an active CRP certificate?
Experience:
Dental terminology: 3 years (Required)
Language:
spanish (Required)
Work Location: In person
