About This Position
Summary
Join the Sioux Falls VA Health Care System as a Referral Clinical Coordinator Registered Nurse and help Veterans access timely, high-quality care through community providers. In this rewarding role, you'll coordinate referrals, manage complex care needs, collaborate with interdisciplinary teams, and advocate for Veterans throughout their care journey. Make a meaningful impact by improving access to services, supporting informed decisions, and ensuring seamless transitions back to VA care.
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Clarification from the agency
NOTE: The 2-page Resume requirement does not apply to this position. NOTE: This Job is open to current permanent Department of Veterans Affairs employees, current permanent Federal employees of other agencies, and all US Citizens.
Make a lasting difference in the lives of Veterans by joining the Community Care team at the Sioux Falls VA Health Care System as a Referral Clinical Coordinator Registered Nurse. This position offers a unique opportunity to bridge the gap between VA and community health care services, ensuring Veterans receive coordinated, timely, and appropriate care. You'll work alongside dedicated health care professionals, community providers, and interdisciplinary teams to navigate complex care needs, strengthen continuity of care, and empower Veterans to make informed health care decisions. Through clinical expertise, advocacy, and innovative problem-solving, you'll help improve access to essential services while supporting quality outcomes and responsible resource utilization. Join a collaborative environment where your nursing skills, professional growth, and commitment to Veteran-centered care contribute directly to the success of the VA mission.
Duties include, but are not limited to:
Coordinate community care referrals and episodic health care services, ensuring Veterans receive timely access to appropriate treatment from community providers.
Manage complex care needs through clinical assessment, case management, and coordination of services that promote continuity of care and positive health outcomes.
Collaborate with VA clinicians, community providers, and interdisciplinary teams to facilitate effective communication, treatment planning, and coordinated health care delivery.
Advocate for Veterans and their families by clarifying treatment options, addressing barriers to care, and supporting informed health care decisions.
Facilitate seamless transitions between community providers and VA services, strengthening continuity of care and ensuring Veterans remain connected to their VA health care teams.
Utilize clinical triage technology and nursing judgment to evaluate referral needs, prioritize services, and support timely access to appropriate care.
Support chronic disease management by coordinating health care services, engaging Veterans in care planning, and promoting effective management of ongoing health conditions.
Participate in quality improvement initiatives and evaluate health care resources to enhance referral processes, improve care coordination, and promote efficient, cost-effective services. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday -Friday 8:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position. Permanent Change of Station (PCS): Not Authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
Conditions of employment
Qualifications
Basic Requirements:
Additional information
As a VA employee, you will enjoy a truly rewarding career, comprehensive benefits, competitive pay and other generous perks to help build a fuller, more balanced life for you and your family.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy. Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position online, you must complete the full questionnaire and submit the documentation specified in the Required Documents section above. The complete online application package must be submitted by 11/04/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13104034.
Agency contact information
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
