About This Position
Position Summary
This position requires a driven, self-motivated candidate with a friendly and professional telephone presence and a strong organizational ability. Medical office background and medical terminology is a must.
Licensed Vocational Nurse
The essential functions include, but are not limited to the following:
Talking to multiple health facilities in order to track patients
Training in Chronic Care Management
Organizing patients in spreadsheets
Chart Auditing using a rubric
Direct patient calls to schedule patients
Time tracking
Documenting history; recording and reporting pertinent observations and patient reactions to staff, as appropriate
Documenting lab procedures and ensuring follow up on results by keeping records
Using screening procedures, including medical history review, and observing and documenting patient vital signs as required
Verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols
Training other technicians or other workers
Assisting with or instituting emergency measures as needed for a crisis situation
Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
High school diploma or equivalent combination of education required
Current State Licensed Vocational Nurse in good standing
Knowledge of healthcare regulations and preventative measures (HIPAA confidentiality, infection spread, etc.)
Knowledge of Medical terminology
Exemplary customer service experience including client relationships and job knowledge
Excellent oral and written communication skills
Ability to prioritize and manage time effectively; ability to think critically
Knowledge of quality control
Ability to be empathetic with patients; ability to maintain confidentiality
Ability to do the same jobs correctly and meticulously daily
Experience
Client relationship management, Customer communication, Nursing, LVN, HIPAA, High school diploma or GED, Laboratory quality control, Health information regulatory compliance, Relationship management, Healthcare infection prevention and control compliance expertise
