About This Position
Job Summary
We are seeking a dynamic and compassionate Medical Receptionist-CNA to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical tasks. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations and accurate documentation. The ideal candidate will possess strong medical administrative skills, familiarity with electronic health record (EHR) systems, and a genuine passion for patient care. This paid position offers an exciting opportunity to grow within a supportive healthcare setting dedicated to excellence and compassionate service.
Duties
Greet patients warmly and efficiently manage patient check-in and check-out processes using EMR systems such as AdvancedMD, Epic, Meditech, Athenahealth, or eClinicalWorks
Verify insurance coverage, perform insurance verification, and handle medical billing and collections with accuracy and professionalism
Schedule appointments, coordinate clinic flow, and manage front desk operations utilizing multi-line phone systems and Microsoft Office tools
Review and update medical records, ensuring compliance with HIPAA regulations and maintaining meticulous documentation review practices
Assist with clinical tasks as a Certified Nursing Assistant (CNA), including patient intake, vital signs collection, and basic care support under physician supervision
proficiency in data entry, filing, and record management
Provide excellent patient service through effective phone etiquette, clear communication, and timely appointment scheduling
Ensure all documentation adheres to HIPAA standards and confidentiality protocols
Experience
Prior clinic experience or medical office management background preferred; experience in dental clinics is a plus
Demonstrated proficiency with EMR systems including AdvancedMD, Epic, Meditech, Athenahealth, or eClinicalWorks
Experience with insurance verification processes including Medicare and other payers
Excellent computer skills with familiarity in Microsoft Office Suite
Previous clerical or front desk experience in a healthcare setting is advantageous
Ability to handle multi-line phone systems efficiently while maintaining professionalism in high-volume environments
Knowledge of HIPAA compliance standards to ensure patient privacy and data security
Join our team where your energy meets purpose! We’re committed to fostering an environment that values your skills in medical administration and patient care. If you’re ready to make a meaningful impact while advancing your career in healthcare support — apply today!
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Experience
HIPAA, Administrative experience, Multi-line phone systems, Clerical experience, Documentation review
Benefits
Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance
